There are thousands and thousands of different carpet cleaning companies across the nation. Every day people search for the best carpet cleaning companies in their area. However, the question remains on what makes a carpet cleaning company good. Is it their leadership? Is it their experience? Is it the equipment? Below are 3 things that make up the best carpet cleaning companies in Birmingham, AL.
- Type of equipment
The capabilities of a carpet cleaning company is dependent upon its equipment. The best companies use truck mount units that are capable of hot water extraction or “steam cleaning.” This method of deep cleaning is the most effective and preferred method by most all carpet manufacturers. The best carpet cleaners also carry an air mover in case the carpet is on a concrete slab or in a basement and needs help to speed up the drying time. Water and vacuum hoses that are in good working condition is also important.
- Customer Satisfaction
The best carpet cleaning companies in Birmingham, AL also take pride in customer satisfaction. This is typically done by offering a 100% satisfaction or money back guarantee. This forces the technician to do all that he or she can do in order to make the customer happy. This doesn’t mean that the job will be perfect, it simply means that the customer believes that the technician did everything possible to get all of the stains and dirt out of their carpet.
- Professionalism
Professionalism is very important to the best companies. A professional looking truck with the company logo is important. Things such as punctuality and calling ahead to check in with the client are things that show the professionalism of a carpet cleaning company. The best carpet cleaning companies take a high level of pride in this area and it should be manifested to the customer. Wiping off excess water on hard flooring, moving furniture without being asked, accepting multiple forms of payments and always putting the customer first are all things that separate the good companies from the best companies.
So if you are looking for the best carpet cleaning companies in Birmingham, AL make sure they meet the qualifications.
